Frequently Asked Questions
Everything you need to know about your Van Heusen experience.
How do I determine the right size for my Van Heusen shirt?
We provide a comprehensive size guide on every product page. You can choose between our Slim, Regular, and Athleisure fits. We recommend measuring your neck and sleeve length for the most accurate fit.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days. We also offer expedited shipping options at checkout if you need your formal wear for an upcoming event.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
Are Van Heusen products covered by a quality guarantee?
We pride ourselves on premium craftsmanship. If you receive a product with a manufacturing defect, please contact our customer service team immediately for a replacement or full refund.